Why BI and ERP Solutions Miss the Mark for ITFM

Why BI and ERP Solutions Miss the Mark for ITFM


Business Intelligence (BI) Solutions

BI solutions often miss the mark, because of the “garbage-in/garbage-out” syndrome.

The BI approach is challenged to meet the needs for IT financial management, because it centers on extracting and cleansing the data of IT operations. Unless the BI approach is accompanied by a diligent and often expensive business and IT re-engineering effort to improve the data quality, they miss the mark and typically die after the first phase, because unpredictability of the resulting analytics and reports.


Enterprise Resource Planning (ERP) Solutions

ERP solutions often miss the mark, because they are priced for business enterprise deployment.

ERP solutions are often the first considered by business and even IT management to address the extended financial management needs of IT. These systems often miss the mark, because  IT cannot justify this solution just to meet challenges in meeting their internal IT financial management  requirements. Also, the ERP solution providers have not paid enough attention to developing standard out-of-the-box IT-centric capabilities.


Business Performance (BP) Solutions

BP solutions often miss the mark, because they develop non IT-focused solutions.

BP solutions contain key software capabilities used primarily by finance, including budgeting/forecasting, ABC, strategy management, and performance measurement. Purpose-built solutions for planning, costing, and performance measurement are evolving to support other corporate functions, including human resources and operations, but not IT. The cost to adopt this solution to IT is often a barrier. Why? … because of the complexity of IT and customizations required. This includes reports, and analytics that often miss lower costing/valued IT functions.


Project Portfolio Management (PPM) Solutions

PPM solutions often miss the mark, because they don’t understand IT Operations Data

PPM solutions do not meet the plumbing (analysis and reporting capabilities) required to address the complexity of IT financial management. Such complexity requires connection of many different systems and several different product architectures — sometimes even for the same function.

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