This exclusive webinar event of leading industry experts will provide you proven methods, guidance, and examples of how companies are building stable, sustainable and successful IT Service Catalogs.
This webinar will demystify:
• What is a ITSM strategy
** Participation is limited, so register now! **
Speaker: Charles Williams, KEDARit IT Service Management Practice Leader
Mr. Williams is an ITSM practitioner with thirty years of technology management and leadership experience. He combines a comprehensive understanding of industry issues with a focused, business-oriented approach to how organizations can measure and manage business growth and the lean transformation needed to achieve stable, sustainable, and successful IT Service Management adoption.
Charles’s expertise is widely recognized through authoring articles and special reports in major publications, including Business Week, Information Week, Bitpipe, and Computerworld.
He also speaks at industry conferences such as the IT Financial Management Association (ITFMA), IT Service Management Forum (ITSMF), Computer Measurement Group (CMG), Symposium Information Management (SIM), ISACA and others about ITSM trends and advancements.