ITIL® 2011 – 1/18/13 – 1 session – Class time: 11:30 a.m. – 1:30 p.m. (FREE)
Topic: Making ITIL Practical
This seminar is for people who influence ITIL® Best Practices implementation such as IT Professionals, IT Support Staff, Application, Project and Business Managers, and any member of an IT team involved in the delivery of IT Services.
This seminar provides an overview of the Best Practice ITIL® framework, including all the core components, Service Strategy, Service Design, Service Transition, Service Operation and Continual Service. This seminar is aimed at IT Professionals, IT Support Staff, Application, Project and Business Managers. Any member of an IT team involved in the delivery of IT Services.
Fill out the form at the bottom of the page to register for this class!
Cloud Computing Fundamentals – 2/7/13 – 1 Session – Class Time: 11:30 a.m. – 1:30 p.m. (Free)
This seminar is aimed at Senior IT managers assessing the potential for leveraging cloud computing; System architects designing systems incorporating cloud computing; IT operations managers responsible for infrastructure services, and Application developers considering cloud computing options for future projects.
This seminar covers a definition of cloud computing and why it’s important to the future of IT. It also introduces key benefits along with challenges of using cloud computing as well as creating a cloud computing action plan.
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