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You’ve done the research on the value of ITSM, ITIL and IT Service Costing – Now what? Part II

You’ve done the research on the value of ITSM, ITIL and IT Service Costing – Now what? Part II

It’s time to evaluate yourself, other internal resources, and outside vendors to see just how exactly you are going to implement “Project Business Transparency.” Doing it in-house Since ITIL became such a commercial success, it’s ITIL® best practices are outlined in a group of training materials and books.  Although excellent training courses are available, taking all relevant courses takes time and money, and skilled certified ITIL veterans are few and far between. For a CIO or director to complete a…

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You’ve done the research on the value of ITSM, ITIL and IT Service Costing – Now what? Part I

You’ve done the research on the value of ITSM, ITIL and IT Service Costing – Now what? Part I

When asked about the current state of their IT environment, IT executives answered that they “believed that their systems did not deliver the value expected by the business.” They felt that they were “unable to provide the business with quantifiable metrics demonstrating the value of IT services and assets.” A service catalog that is properly developed and implemented is the key to unlock the value of ITSM processes to IT. Your service catalog provides full IT Transparency, and if set…

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What’s with all the talk about ITSM, ITIL and IT Service Costing?

What’s with all the talk about ITSM, ITIL and IT Service Costing?

CIOs are striving to impose formal processes on IT activities, spurred by new compliance regulations, the rise of outsourcing options, flattened budgets, a retiring SME workforce, and calls by senior management to “make IT a transparent partner to the Business – not run IT like a business.” This push has led many CIOs to begin organizing and managing IT and delivering it to the rest of the corporation in the form of well-defined, tightly-managed services. Steps to accomplish what these…

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Know Thy Self – KEDARit Assessment Complies with Forrester Research – Part II

Know Thy Self – KEDARit Assessment Complies with Forrester Research – Part II

  The “smartest” IT Financial Management Solution provides an IT Leader the capability to analyze IT spending and budgets from multi-dimensional viewpoints such as line-of-business, department, infrastructure components and/or vendors.  KEDARit has strategically positioned its products and services to help IT organizations accelerate their time-to-value for lean management initiatives by providing the guidance and support needed for them to quickly implement these solutions and adopt best practices “in a single package “as described in the Forrester Research.** According to the…

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Know Thy Self – KEDARit Assessment Complies with Forrester Research – Part I

Know Thy Self – KEDARit Assessment Complies with Forrester Research – Part I

KEDAR Information Technologies, Inc. (KEDARit) is pleased to share news of completion of our Internal Assessment of the State of the Business, and establishment of our current fair market value. The Internal Assessment was spearheaded by KEDARit CFO, Shelton Tucker. With over 20 years of financial experience Shelton Tucker has held various leadership positions with major corporations, such as State Farm Insurance, and The Coca-Cola Company, and has specialized in aiding companies with developing financial strategies and infrastructure aligned with…

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Gartner cites KEDARit as a top IT Financial Management Consulting Specialist

Gartner cites KEDARit as a top IT Financial Management Consulting Specialist

          We are pleased to announce that KEDARit received recognition as one of the top IT Financial Management Consulting Specialists active in the industry in Gartner’s newly released report:  “Use the Right Chargeback Formula to Keep IT Costs Competitive” In this report, Stuart Buchanan – IT Economist and Research VP for Gartner – analyzes how internal IT organizations are facing increasing competition from external providers, and why IT asset and financial managers must gather IT asset and financial data to help make IT…

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To Chargeback or Showback – That Is the Question

To Chargeback or Showback – That Is the Question

A Chargeback or Showback system is a method used to fairly allocate IT costs to internal businesses based on their use of defined IT services at rates based on levels of consumption. Although many different types of IT allocation strategies exist, some of these allocation strategies provide no real insight into IT real costs and lead to the perception that the cost of IT always seems to exceed its value. These factors have led business executives to demand greater IT…

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Six Cost Allocation Methods Every CIO Must Know

Six Cost Allocation Methods Every CIO Must Know

With today’s economic pressures, and a business philosophy of “doing more with less,” IT managers find themselves needing to communicate the value of IT and reduce costs while maintaining or increasing service levels. As a result, they need more visibility into the full costs of IT services to understand the cost burden that specific business units place on IT. There are many methods for determining this “cost allocation” — the trick is finding the best approach to provide the most…

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CFOs Are Challenging IT to Show More Value

CFOs Are Challenging IT to Show More Value

Allocations are high-level formulas that were designed to distribute IT cost pools, but trying to make them accurate is an exhausting and taxing process that anyone in IT management dreads. The business reason generally cited for these allocation strategies is cost recovery. The corporation wants to associate all IT costs with the various business units to measure their expenses vs. profits, and use these calculations to determine upcoming IT projects and budgets. From a governance point of view, however, holding…

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Analysts agree the time is NOW for adopting IT Financial and Service Management, and Business Process Management!

Analysts agree the time is NOW for adopting IT Financial and Service Management, and Business Process Management!

A recent Forrester article finally addressed the need for state and local government, as well as commercial companies, to add IT resources to their IT environment, such as: ITIL (IT Infrastructure Library), ITFM (IT Financial Management), ITSM (Service Management), and BPM (Business Process Management). While investigating why ITSM was necessary with the dawn of the cloud computing era of virtualization, Forrester discovered that most customers face the daunting challenge of trying to address the lack of integration between currently established…

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