I strongly encourage you to take part in our upcoming BPM Webinar on February 7, 2013 @ 11:30am CST. We will discuss the benefits of BPM, and how to justify a BPM project. If you are struggling with these questions of why BPM, and how to justify a BPM effort, then join us.
As a precursor to the event, let’s explore some reasons for implementing BPM.
In many circles, BPM means the automation of business processes. More often than not, this is done by using automation software, reducing unnecessary steps in a process, and replacing manual intensive processes with automated ones ( software applications).
This is all well and good, if you justify the benefit of automation. What you often miss is first doing the analysis to determine the return on investment after an automated system is put in place.You may make some very common mistakes in the following ways:
- selecting the right areas,
- automating broken processes,
- determining which re-engineering will have the highest impact, and
- choosing the right tool for analysis and methodology to get the best results.
These are a few of the many potential pitfalls you face. After all, BPM can be confusing, taxing, as well as complex. Without getting the right expertise, your BPM efforts can result in failure: wasted time, effort, and money. Here are some effective ways to avoid these failures:
- Think big, but start small.
- Use proven expertise and methodologies.
- Clearly understand and define the current state.
- Conduct an in-depth analysis to identify areas for change.
- Follow through with re-analysis and continuous improvements.
The bottom line is that you should start with a problem (real or perceived). then, investigate this problem to determine if it is real or perceived – data and process analysis methods will help to do so. If the problem is real, determine what processes and/or sub-processes have the largest negative impact – use a methodology and approach for this.
- Resolve the issues by re-engineering the processes/sub-processes – define the future state. Simulate new processes prior to implementation – use a BPM tool to provide simulated states.
- Justify the effort – use before and after data and financial analyses.Ensure that the recommended solutions are appropriate – tie them into the corporate goals and strategies.
Don’t forget to register now for our BPM Webinar on February 7, 2013 @ 11:30am CST.