You can now view the March 28th, 2013 “Building a S.M.A.R.T. Service Catalog” webinar series topic:
3 Reasons Why CIOs Need a Service Catalog
KEDARit provides this complimentary 1-hour webinar series to help you stay on top of the latest IT Service Management (ITSM) topics and trends. Each webinar provides practical guidance and industry research that will help you to select ITSM solutions, and make process improvements stable, sustainable, and successful.
This webinar will demystify:
• The Value of a Service Catalog
• Balanced Scorecard and Service Catalog Metrics
• Continual Service Improvement (CSI) process and the Service Catalog
• Common Service Catalog project pitfalls
Click here to schedule an ITSM Consultation or Demo.
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