ITIL: Tough, But Worth It

The Infrastructure Technology Information Library (ITIL), the British-born set of best practices
for the delivery of IT services, has a reputation for being hard — hard to plow through and hard to

…The gains, however, have been dramatic, Dunlap said, and absolutely necessary for IT to keep
pace with the business.

View/Download the PDF to read more.

  • KEDARit News Feed

    • Stop Running the Business of IT on Spreadsheets! ... 5 months ago
    • Turn Your ITSM Solution “paper tiger” into a Cost-Cutting Machine ... 7 months ago
    • HDI Houston: Financial Management for the Business Focused IT Executive ... 9 months ago
    • May HDI: Financial Management for IT Services ... 1 year ago
    • DFW HDI Meeting: Guest Speaker Charles Williams ... 1 year ago