Making ITIL Practical – October 17th, 2011

Topic:
Making ITIL Practical

Speaker:
Hadyn Inniss, Senior Consultant and certified ITIL Expert at KEDAR Information Technologies

When:
October 17th, 2011

Where:
12770 Merit Drive, Dallas, TX

Agenda:

• ITIL V3 Overview
• The Five Promises of ITIL
• Three Concepts Executives Must Know About ITIL
• Three 90-day ITIL Quick Wins

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1 Comment for this entry

• 

  Maria Sales

  October 20th, 2011 on 2:19 pm

  very informative. Thank You.

  Reply