ITSM

ITSM

The rise of “as-a-service” technologies is empowering leaders with automated design tools that deliver the Business Intelligence (BI) needed for business and technology lean IT Service Management (ITSM) improvements. Our Service Utilization Manager (SUM™) KEDARit Solutions (called “KITS”) accelerate the creation and design of an IT Service Portfolio Framework that allow you to:

  • map IT services to the business customers,
  • measure the use of IT services per business customer, and
  • create a stable and sustainable IT service framework that can be easily monetized.

The Service Utilization Manager (SUM™) KITS quickly allow you to create and design It services that are relevant to the business and IT operations. SUM™ KITS provides a prescriptive IT service creation and framework design best practice approach. SUM™ delivers an advanced design software product for IT service modeling and framework visualization.

Each of our SUM™ KITS includes the expert consulting guidance and training IT service creation and design best practices as defined in the IT Infrastructure Library (ITIL®) Version 3 books. SUM™ integrates with all IT Service Management (ITSM) vendor tools.

SUM Box

Service Utilization Manager (SUM™)

To learn more about SUM™ click here.

 

 

 

Body of Knowledge


 


 

  • KEDARit News Feed

    • Stop Running the Business of IT on Spreadsheets! ... 5 months ago
    • Turn Your ITSM Solution “paper tiger” into a Cost-Cutting Machine ... 7 months ago
    • HDI Houston: Financial Management for the Business Focused IT Executive ... 9 months ago
    • May HDI: Financial Management for IT Services ... 1 year ago
    • DFW HDI Meeting: Guest Speaker Charles Williams ... 1 year ago