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Five IT Service Costing Best Practices for Complex IT Organizations

Five IT Service Costing Best Practices for Complex IT Organizations

The concept of allocating the cost of IT services (commonly called “IT service costing”) is not new. Organizations since the 1980s have been doing zero-based budgeting, activity-based budgeting since the 1990s, and portfolio management since the 2000s. Today’s on-demand and pay per unit consumption business mentality present significant challenges to traditional IT organizations. This new on-demand pay per unit consumption mentality is forcing business leaders to probe deeper into the use and value of IT expenditures by asking questions such…

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The Evolution of IT Financial Management

The Evolution of IT Financial Management

 IT financial Management is interpreted as the practice of controlling the charging and or value of  IT investments and costs.  Like all other departments, IT too has been influenced by financial management, adopting the scope, rules and procedures defined by the organization’s Financial Department. Activities like asset management, budgeting, accounting, and charging have grown in the financial management department and today are required practices that must be fully implemented throughout the IT organization. This sounds good in theory. The problem lies in implementing…

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Kicking the 80/20 Budget Habit

Kicking the 80/20 Budget Habit

Perhaps no C-level position has undergone as many changes in expectations, approaches, and philosophies over the past decade as that of the Chief Information Officer. CIOs have never had such a glorious—and challenging—opportunity to deliver significant, enduring, and transformational business impact and customer value as they do today. But it’s not a job for the faint of heart. Any CIO seeking the return to the good old days of bonuses based on uptime and SLA compliance should expect to be…

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Know Costs from IT Budget to Customer Value

Know Costs from IT Budget to Customer Value

Today’s business executives are demanding that the IT organization provide greater IT cost transparency and consumption-based metrics. Why? To better understand the true value of IT. They know that cost transparency is critical, because it enables them to intelligently manage their consumption of IT services.

IT Service Costing, "A Proven Approach to Measure the Cost and Value of IT" Webinar Recording

IT Service Costing, "A Proven Approach to Measure the Cost and Value of IT" Webinar Recording

CIO Knowledge Byte This webinar will show you practical methods and concepts to accurately measure and manage the cost your IT organization’s Services. Learn how IT Leaders are: Establishing the true cost, value and usage of IT Services delivered to each Line-of-Business (LOB) Developing financial analytics to illustrate the value of IT Service vs. market competitiveness Implementing IT Service Costing practices as a basis for continuous improvement Download Presentation View Recording  To learn more about this topic: Chat with a…

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Stop Running the Business of IT on Spreadsheets!

Stop Running the Business of IT on Spreadsheets!

IT Executives have over leveraged Spreadsheets to run the business of IT. Recent industry analysts research shows that IT Executives have over leveraged Spreadsheets to run the business of IT. This has caused a myopic view of costs and investments. The problem is that the labor intensiveness and the underlying complexity of Spreadsheet-based IT financial analysis has caused cost allocation methods and investment decisions to be overly complex or too simple. For example, many IT organizations are continuing to apply…

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7 Essentials for Creating a S.M.A.R.T. Service Catalog

7 Essentials for Creating a S.M.A.R.T. Service Catalog

Presenter: Charles Williams, IT Strategy Practice Leader Title: 7 Essentials for Creating a S.M.A.R.T. Service Catalog Abstract: The disconnect between business goals and IT priorities consistently ranks among the top three issues facing CIOs year after year. While the specific wording varies from survey to survey, the strong message is the same — business unit executives and end users alike don’t trust that IT is working on the right things, at the right time, and for the right reasons to…

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What are Industry Analyst saying about KEDARit?

What are Industry Analyst saying about KEDARit?

Here are a couple of links to what IT Industry Analysts say about KEDARit and our SaaS Cost Optimization Service (COp-S™) Solution offerings. 451 Research Provides information technology research and timely insight into the competitive dynamics of innovation in emerging technology segments. Computer Economics Provides metrics for IT management. They conduct original research regarding the strategic and financial management of information systems. Their research is quoted widely in the business press and in major news publications such as the Wall…

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