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Category: IT Strategy

You’ve done the research on the value of ITSM, ITIL and IT Service Costing – Now what? Part II

You’ve done the research on the value of ITSM, ITIL and IT Service Costing – Now what? Part II

It’s time to evaluate yourself, other internal resources, and outside vendors to see just how exactly you are going to implement “Project Business Transparency.” Doing it in-house Since ITIL became such a commercial success, it’s ITIL® best practices are outlined in a group of training materials and books.  Although excellent training courses are available, taking all relevant courses takes time and money, and skilled certified ITIL veterans are few and far between. For a CIO or director to complete a…

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You’ve done the research on the value of ITSM, ITIL and IT Service Costing – Now what? Part I

You’ve done the research on the value of ITSM, ITIL and IT Service Costing – Now what? Part I

When asked about the current state of their IT environment, IT executives answered that they “believed that their systems did not deliver the value expected by the business.” They felt that they were “unable to provide the business with quantifiable metrics demonstrating the value of IT services and assets.” A service catalog that is properly developed and implemented is the key to unlock the value of ITSM processes to IT. Your service catalog provides full IT Transparency, and if set…

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What’s with all the talk about ITSM, ITIL and IT Service Costing?

What’s with all the talk about ITSM, ITIL and IT Service Costing?

CIOs are striving to impose formal processes on IT activities, spurred by new compliance regulations, the rise of outsourcing options, flattened budgets, a retiring SME workforce, and calls by senior management to “make IT a transparent partner to the Business – not run IT like a business.” This push has led many CIOs to begin organizing and managing IT and delivering it to the rest of the corporation in the form of well-defined, tightly-managed services. Steps to accomplish what these…

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Chargeback or Showback Benefits

Chargeback or Showback Benefits

Provide greater IT Cost Transparency to increase customer satisfaction. The concept of IT Showback or Chargeback is to provide a deeper understanding to business units of cost and their use of IT Services. Doing this enables business unit customers to effectively fund and scale IT spending to match the velocity of business change. IT Showback and IT Chargeback are two processes used by information technology (IT) organizations to allocate and/or bill the costs associated with the demand and usage of IT provided services…

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How IT Showback / Chargeback Achieves “Lean” Objectives

How IT Showback / Chargeback Achieves “Lean” Objectives

Today’s IT organizations may or may not adopt an IT Showback or IT Chargeback strategy. Regardless, they are increasingly challenged to deliver greater IT spending transparency. Such transparency allows business management to be more involved in decision making and controlling rising IT costs. The main thrusts for IT Showback and IT Chargeback can be traced to the adoption of Lean objectives. Business units are already launching internal Lean initiatives through Business Process Management (BPM) projects. From the growing knowledge and results…

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Know Thy Self – KEDARit Assessment Complies with Forrester Research – Part II

Know Thy Self – KEDARit Assessment Complies with Forrester Research – Part II

  The “smartest” IT Financial Management Solution provides an IT Leader the capability to analyze IT spending and budgets from multi-dimensional viewpoints such as line-of-business, department, infrastructure components and/or vendors.  KEDARit has strategically positioned its products and services to help IT organizations accelerate their time-to-value for lean management initiatives by providing the guidance and support needed for them to quickly implement these solutions and adopt best practices “in a single package “as described in the Forrester Research.** According to the…

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Five IT Service Costing Best Practices for Complex IT Organizations

Five IT Service Costing Best Practices for Complex IT Organizations

The concept of allocating the cost of IT services (commonly called “IT service costing”) is not new. Organizations since the 1980s have been doing zero-based budgeting, activity-based budgeting since the 1990s, and portfolio management since the 2000s. Today’s on-demand and pay per unit consumption business mentality present significant challenges to traditional IT organizations. This new on-demand pay per unit consumption mentality is forcing business leaders to probe deeper into the use and value of IT expenditures by asking questions such…

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Going Beyond IT Financial Spreadsheets

Going Beyond IT Financial Spreadsheets

CIO’s must move beyond using spreadsheets to manage the business of IT. Being successful today requires IT to run like a business within a business. Why? To better meet the demands for business growth and expansive use of technology to achieve this growth. Today’s CIO must go beyond using spreadsheets and ad-hoc reports to manage finances of their organization. They must successfully transform IT into a well managed, world-class service provider. Why? — to meet head-on the demands of the…

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Know Thy Self – KEDARit Assessment Complies with Forrester Research – Part I

Know Thy Self – KEDARit Assessment Complies with Forrester Research – Part I

KEDAR Information Technologies, Inc. (KEDARit) is pleased to share news of completion of our Internal Assessment of the State of the Business, and establishment of our current fair market value. The Internal Assessment was spearheaded by KEDARit CFO, Shelton Tucker. With over 20 years of financial experience Shelton Tucker has held various leadership positions with major corporations, such as State Farm Insurance, and The Coca-Cola Company, and has specialized in aiding companies with developing financial strategies and infrastructure aligned with…

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The Evolution of IT Financial Management

The Evolution of IT Financial Management

 IT financial Management is interpreted as the practice of controlling the charging and or value of  IT investments and costs.  Like all other departments, IT too has been influenced by financial management, adopting the scope, rules and procedures defined by the organization’s Financial Department. Activities like asset management, budgeting, accounting, and charging have grown in the financial management department and today are required practices that must be fully implemented throughout the IT organization. This sounds good in theory. The problem lies in implementing…

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