Events Archive

HDI Houston: Financial Management for the Business Focused IT Executive

September 06, 2016  |   Events,IT Strategy   |     |   0 Comment

HDI Houston: Financial Management for the Business Focused IT Executive

DFW HDI Meeting: Guest Speaker Charles Williams

May 11, 2016  |   Events,IT Strategy   |     |   0 Comment

DFW HDI Meeting: Guest Speaker Charles Williams May Chapter Meeting: Financial Management for IT Services May 19th @ 1:30 pm - 4:15 pm This session discusses how IT Financial Management (ITFM) guidance and methods apply to an ITSM strategy to better align the IT organization to meet the needs of the business. The speaker provides a prescriptive approach of how TCO (Total Cost of Ownership), ABC (Activity-Based Costing) accounting disciplines, and ITSM (IT Service Management) practices are used to do IT Service Costing that meets today’s challenges to optimize or reduce spending, while also increasing business demands for services and service levels. Attendees will take away how IT Service Costing ...

DFW HDI – June Chapter Meeting

June 05, 2014  |   Events,IT Service Management,ITSM Blogs   |     |   0 Comment

DFW HDI – June Chapter Meeting Taking Your ITSM Strategy beyond the Service Desk: Financial Management for IT Services June 19th @ 1:30 pm - 4:00 pm MATRIX Resources 5151 Beltline Road, Suite 1010, Dallas, TX 75254 United States This session discusses how IT Financial Management (ITFM) guidance and methods apply to an ITSM strategy to better align the IT organization to meet the needs of the business. The speaker provides a prescriptive approach of how TCO (Total Cost of Ownership), ABC (Activity- Based Costing) accounting disciplines, and ITSM (IT Service Management) practices are used to do IT Service Costing that meets today’s challenges to optimize or reduce spending, ...

KEDARit is invited to participate on an expert panel for the Computer Science Graduate School at UNT!

April 30, 2013  |   Events,IT Service Management,ITSM Blogs   |     |   0 Comment

KEDARit is invited to participate on an expert panel for the Computer Science Graduate School at UNT! Event date:  May 1, 2013 Location:  UNT in the Business Leadership Building Room 314; 6:30 – 8:30 pm Charles Williams will be part of the expert panel reviewing the following project presentations: UNT ITSM Projects Mr. Sharma, “ITIL Implementation Planning: Case Studies” Mrs. Burns, “Does Utilization of ITIL Actually Improve Project Management Success Rates?” Ms. Harms, "ITIL & Organizational Culture: Getting Past the Roadblocks and Embracing Change". Ms. Stepheny, “Can ITIL Actually Improve IT Project Management Success Rates?” Mr. Adams, “Organizational & Culture Change Issues Associated with ITIL Implementation” Mr. Mohammedreza, “ITIL Implementation Challenges: Case Studies of Failures.” Mr. Haider, “ITIL Crash Course:  ITIL for Dummies” We ...

Jan. 31: ITSM Webinar on “Building a Structured Service Catalog”

January 24, 2013  |   Events   |     |   0 Comment

Jan. 31: ITSM Webinar on “Building a Structured Service Catalog” We would like to invite you to the first of five “Building a Structured Service Catalog” webinars. This exclusive webinar event of leading industry experts will provide you proven methods, guidance, and examples of how companies are building stable, sustainable and successful IT Service Catalogs. This webinar will demystify: • What is a ITSM strategy • Why create a IT Service Catalog • How to define the business value of IT services • Key elements of a structured IT Service Catalog Speaker: Charles Williams, KEDARit IT Service Management Practice Leader Mr. Williams is ...

Feb. 14: IT Strategy Webinar on “Why Financial Management for IT Service”

January 24, 2013  |   Events   |     |   0 Comment

Feb. 14: IT Strategy Webinar on “Why Financial Management for IT Service” We would like to invite you to participate in our “Why Financial Management for IT Service” webinar.  This exclusive webinar event will provide you proven methods, guidance, and examples of how companies are: · changing the perceived value of IT within the business community, · scaling IT services to meet the changing demands of the business community, and · improving their IT Service Strategy through greater Financial Management for IT Service. This webinar answers the following questions: What is Financial Management for IT Service? How does IT Service Costing help ...

Feb. 7: BPM Webinar on “Why BPM? and How to justify a BPM project”

January 24, 2013  |   Events   |     |   0 Comment

Feb. 7: BPM Webinar on “Why BPM? and How to justify a BPM project” Use Business Process Management to develop "efficient lean thinking" AND achieve higher ROI. Topic:  "Why BPM? and How to justify a BPM project" When:  Feb. 7, 2013 11:30 AM - 12:30 PM (CST) Applying BPM methodologies a telecommunications company realized greater efficiencies and increased profitability (see client brief below). The Engagement: KEDARit worked with the client's management to re-engineer their processes and define the organizational roles and responsibilities by using our Business Value Alignment (BVA™) Methodology. Using automation, they greatly improved the provisioning of new customers, systems, and applications. Results: This engagement resulted ...

KEDARit invites you to attend the first of five “Building a Structured Service Catalog” webinars.

January 14, 2013  |   Events   |     |   0 Comment

KEDARit invites you to attend the first of five “Building a Structured Service Catalog” webinars.   This exclusive webinar event of leading industry experts will provide you proven methods, guidance, and examples of how companies are building stable, sustainable and successful IT Service Catalogs. This webinar will demystify: • What is a ITSM strategy • Why create a IT Service Catalog • How to define the business value of IT services • Key elements of a structured IT Service Catalog   What    ITSM Service Strategy vs. Service Catalog – which comes first? When   Jan 31 2013 ...

KEDARit is attending Pink Elephant’s IT Service Management Tradeshow in Las Vegas!

January 07, 2013  |   Events   |     |   0 Comment

KEDARit is attending Pink Elephant’s IT Service Management Tradeshow in Las Vegas! KEDARit is excited to be participating in this exciting event! February 17 - 20th @ the Bellagio Hotel   Click here for more info on Pink13   Now in its 17th hugely successful year, Pink Elephants annual conference is widely recognized as "the world's best IT Service Management conference." Pink Elephants program is content rich and comprehensive – 15 tracks, 160+ sessions – covering a vast array of subjects from all across the ITSM spectrum. There is something for everyone – strategic, tactical, operational!

Sign up now for FREE training seminars from KEDARit!

November 15, 2012  |   Events   |     |   0 Comment

Sign up now for FREE training seminars from KEDARit!   ITIL® 2011 - 1/18/13 - 1 session - Class time: 11:30 a.m. - 1:30 p.m. (FREE) Topic: Making ITIL Practical This seminar is for people who influence ITIL® Best Practices implementation such as IT Professionals, IT Support Staff, Application, Project and Business Managers, and any member of an IT team involved in the delivery of IT Services. This seminar provides an overview of the Best Practice ITIL® framework, including all the core components, Service Strategy, Service Design, Service Transition, Service ...