Business Process Management Blog

 

  • The Anatomy of a Process – Part 3: You Need Process Improvement If Part 1: The Make-up of a Process | Part 2: Being a Process “The core idea is to maximize customer value while minimizing waste. Simply, lean means creating more value for customers with fewer resources. A lean organization understands customer value and focuses its key processes to continuously increase it. The ultimate goal is to provide ...
  • The Anatomy of a Process – Part 2: Being a Process The following is Part 2 (Being a Process). In Part 1(The Make-up of a Process), I covered how appropriate methodologies and approaches to Business Process Management (BPM) enables organizations to become more effective and efficient by defining, analyzing and designing their processes. My overall intent in this writing this series is to encourage the use of ...
  • The Anatomy of a Process – Part 1: The Make-up of a Process “Business process management (BPM) has been referred to as a “holistic management” approach to aligning an organization’s business processes with the wants and needs of clients. BPM uses a systematic approach in an attempt to continuously improve business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology” – From Wikipedia, the free ...
  • Processes Have Similar Characteristics to Habits Having been involved in the business process improvement profession for years, I began to observe similarities between habits and processes. This was reinforced after just listening again to a terrific interview done by the producer of Fresh Air Terry Gross of WHYY in Philadelphia distributed nationally by National Public Radio (NPR). In the 2012 interview New ...
  • Protect your Intellectual Property (IP) by creating a Knowledge Transfer program At an alarming rate companies are faced with the need to retain the knowledge of their processes and at the same time enhance and protect the skills of their employees. This takes time and is not done without a concerted effort and strategy to accomplish it. A recent Forrester article addressed the need for State ...
  • How Statistical Process Control can be used for Process Improvements in your company (Part Three) In Part Two of this blog I discussed: 1) the cause of defects, 2) statistical analysis techniques, and 3) different statistical analysis tools that are available to you click here to refresh your memory by reviewing Part Two of our blog   How do you achieve consistent quality?  By having very well-defined processes that allow little or no ...
  • How Statistical Process Control can be used for Process Improvements in your company (Part Two) In Part One of this blog I discussed: 1) how statistical analysis is a way of using statistical methods to analyze and present information about what is going on either directly within a process or how individuals and/or groups are performing relative to some measure, 2) what a defect is? and 3) that a defect is ...
  • How Statistical Process Control can be used for Process Improvements in your company (Part One) I would like to start this discussion with a methodology and approach that we often use – that is the DMAIC approach of the Six Sigma Methodology. DMAIC stands for Define, Measure, Analyze, Improve and Control. In today’s discussion we will cover what are in my mind the two most critical tools used in Six Sigma. ...
  • Why BPM? How to justify a BPM project? I strongly encourage you to take part in our upcoming BPM Webinar on February 7, 2013 @ 11:30am CST. We will discuss the benefits of BPM, and how to justify a BPM project. If you are struggling with these questions of why BPM, and how to justify a BPM effort, then join us. As a precursor ...
  • Magic Quadrant for Workload Automation Workload automation tools are based on IT workload automation broker (ITWAB) technology that overcomes the static and manual nature of scheduling jobs. The tools manage mixed workloads based on business policies in which resources are assigned and de-assigned in an automated fashion to meet service-level objectives. These tools provide automated-processing requirements, based on events, workloads, ...

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