Author Archive

Stop Running the Business of IT on Spreadsheets!

January 24, 2017  |   Blogs Page,ITFM Blogs,Slideshow   |     |   0 Comment

Stop Running the Business of IT on Spreadsheets! IT Executives have over leveraged Spreadsheets to run the business of IT. Recent industry analysts research shows that IT Executives have over leveraged Spreadsheets to run the business of IT. This has caused a myopic view of costs and investments. The problem is that the labor intensiveness and the underlying complexity of Spreadsheet-based IT financial analysis has caused cost allocation methods and investment decisions to be overly complex or too simple. For example, many IT organizations are continuing to apply a single top-down allocation method for the chargeback or showback of IT costs to business units. These organizations are typically allocating IT ...

Turn Your ITSM Solution “paper tiger” into a Cost-Cutting Machine

November 26, 2016  |   IT Service Management,ITSM Blogs   |     |   0 Comment

Turn Your ITSM Solution  “paper tiger” into a Cost-Cutting Machine Many IT organizations have implemented IT Infrastructure Library (ITIL)  IT Service Management (ITSM) Solutions and process improvements to streamline their operations. But, few have monetized improvements to demonstrate business gains. Without such quantification, further investment in ITSM-based improvements are nearly impossible to get executive approval. No business executive will continue to invest in solutions without clearly defined business relevant financial benefits — especially in today's economic environment. As a result, we have noticed many organizations are going with the least expensive SaaS-based ITSM solution available. To turn an existing or new ITSM solution purchase into a cost-cutting machine requires the integration of ...

7 Essentials for Creating a S.M.A.R.T. Service Catalog

October 06, 2014  |   IT Strategy,ITFM Blogs   |     |   2 Comments

7 Essentials for Creating a S.M.A.R.T. Service Catalog Presenter: Charles Williams, IT Strategy Practice Leader Title: 7 Essentials for Creating a S.M.A.R.T. Service Catalog Abstract: The disconnect between business goals and IT priorities consistently ranks among the top three issues facing CIOs year after year. While the specific wording varies from survey to survey, the strong message is the same -- business unit executives and end users alike don't trust that IT is working on the right things, at the right time, and for the right reasons to move the business forward. Gone are the days when just managing technology was enough to ...

DFW HDI – June Chapter Meeting

June 05, 2014  |   Events,IT Service Management,ITSM Blogs   |     |   0 Comment

DFW HDI – June Chapter Meeting Taking Your ITSM Strategy beyond the Service Desk: Financial Management for IT Services June 19th @ 1:30 pm - 4:00 pm MATRIX Resources 5151 Beltline Road, Suite 1010, Dallas, TX 75254 United States This session discusses how IT Financial Management (ITFM) guidance and methods apply to an ITSM strategy to better align the IT organization to meet the needs of the business. The speaker provides a prescriptive approach of how TCO (Total Cost of Ownership), ABC (Activity- Based Costing) accounting disciplines, and ITSM (IT Service Management) practices are used to do IT Service Costing that meets today’s challenges to optimize or reduce spending, ...

Five IT Service Costing Best Practices for Complex IT Organizations

May 27, 2014  |   IT Strategy,ITFM Blogs   |     |   0 Comment

Five IT Service Costing Best Practices for Complex IT Organizations The concept of allocating the cost of IT services (commonly called “IT service costing”) is not new. Organizations since the 1980s have been doing zero-based budgeting, activity-based budgeting since the 1990s, and portfolio management since the 2000s. Today’s on-demand and pay per unit consumption business mentality present significant challenges to traditional IT organizations. This new on-demand pay per unit consumption mentality is forcing business leaders to probe deeper into the use and value of IT expenditures by asking questions such as: What services do I use and how much of that service do I use? Are my IT expenditures market competitive? What is ...

Kicking the 80/20 Budget Habit

March 27, 2014  |   IT Strategy,ITFM Blogs   |     |   0 Comment

Kicking the 80/20 Budget Habit Perhaps no C-level position has undergone as many changes in expectations, approaches, and philosophies over the past decade as that of the Chief Information Officer. CIOs have never had such a glorious—and challenging—opportunity to deliver significant, enduring, and transformational business impact and customer value as they do today. But it’s not a job for the faint of heart. Any CIO seeking the return to the good old days of bonuses based on uptime and SLA compliance should expect to be re-organized out of the CIO job and offered a position as Director of Infrastructure or Senior Project Manager. For example, if the answer ...

KEDARit Makes Implementation of Financial Management for IT Services Easy

February 23, 2014  |   Press Releases   |     |   1 Comment

KEDARit Makes Implementation of Financial Management for IT Services Easy The Cost Optimization Service (COp-S™) Solution requires less effort than any other on the market today to implement for IT organizations with budgets of $10 to $500 million annually. Dallas, Texas (February 24, 2014) - KEDAR Information Technologies (KEDARit) Cost Optimization Service (COp-S™) SaaS-based Solution provides an easy-to-use IT Financial Management (ITFM) Solution with an easy to use interface, a sophisticated analytics engine, and a flexible reporting platform that provides a 360° view of IT services impact on strategic business units (SBUs) and the cost to provision their distinct IT services. CIOs and business leaders are realizing a minimum of 65% reduction ...

KEDARit No Longer in Stealth Mode

February 03, 2014  |   Press Releases   |     |   0 Comment

KEDARit No Longer in Stealth Mode KEDAR Information Technology’s Cost Optimization Service (COp-S™) Solution is benefitting companies around the globe to be a more efficient IT service provider Dallas, Texas – (February 3, 2014) – KEDAR Information Technologies developed Version 1 of the Cost Optimization Service (COp-S™) Solution in 2010 to meet the specific needs of a small set of clients. Today COp-S™ Version 3 is being used across ten countries and in a growing mix of US based companies. Customers are able to better manage and optimize IT spending across their entire portfolio of IT services. They enter their existing data from spreadsheets, the GL, and project ...

How to Achieve CIO Longevity and Know If You’re Not

January 24, 2014  |   COp-S Blogs,IT Strategy   |     |   0 Comment

How to Achieve CIO Longevity and Know If You’re Not If you are an IT functional leader like a CIO, or even aspiring to be a CIO, your role is more challenging today than ever before. In the past, IT leaders were primarily evaluated on their personal leadership qualities — their interpersonal skills and strategic insight were the primary source of their success. But, today things have changed. Peers and senior managers view success of IT leaders today by how well they have differentiated IT capabilities and services that are shared across the enterprise. Far too often we have seen IT ...

Measure “Cloud Solutions” Impact

September 09, 2013  |   COp-S Blogs,IT Strategy,Slideshow   |     |   0 Comment

Measure “Cloud Solutions” Impact How to determine the real cost and value of your Cloud Solutions. The first step to measuring the Clouds impact on IT cost is to identify the current capabilities of your IT organization. The difficulty in doing this is that most budget models are rooted in complex technology architectures and a host of other technology driven costs. Today’s C-level executives are challenged to illustrate how their strategies and methods scale to meet business objectives. When addressing Cloud Solutions this challenge becomes even more difficult, where usage and cost comparisons are necessary in order to evaluate the ...